We will be the ones to work with you to resolve your technical issues. We are committed to your satisfaction! We take the time to fully understand your concerns and confirm they are resolved. We offer a variety of service options to maximize your productivity. We are reachable before, during, and after service is completed.
Both owner-operator partners bring with them numerous years of unique I.T. experience from a variety of sources including computer repair shops, an internet service provider (ISP), contracting work, on-site work, business & residential support, and a variety of clients. Both owners are competent repair technicians and are in the top of their field for hardware and software support. We realize that Rochester has many repair shop choices but will do what we can to gain your long-lasting confidence and support.
We reduce part costs as much as possible and take very little profit. We encourage clients to purchase or bring their own parts. We work with vendors who accept returns as often as possible and we look for reasonable warranty periods on the parts we purchase.