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    I talked to Jason and he was very helpful and made me feel more at ease after this scary experience! It was the first time i had work done remotely and it was really slick and saved me a trip to rochester and also time without my laptop!! I was very impressed and super happy with the outcome!!! (5/6/14 -- Joyce A)
    Service was excellent and timely. Easy to get hold up for followup questions and problems. (5/7/14 --Bill O)
    Available, pleasant, thorough!! (5/15/14 -- Rozella P)
    Always satisfactory service. (6/6/14 -- Gretchen M)
    Received great communication and flexibility from a professional Derek @ techdoctors.biz but then he charged me $30 even though I fixed problem. I appreciate the time and help, I feel that with more experience (with printers) he could have identified the issue in 3 minutes - which would have well been worth the $30 for me. (6/28/14 -- Christian M)
    I am happy to say it was a positive experience and our computer's security system (Malwarebytes Anti-Malware) is working appropriately and my husband and I are completely happy with the outcome. Thanks for your prompt response and taking care of the problem. (7/8/14 -- Mary M)
    Very satisfied. (8/5/14 -- Mary H)
    I recently moved and had to have my system reinstalled. TD did a very good job. (8/18/14 -- James E)
    Work was done fast & door to door service will use again (9/4/14 --Kim A)
    I explained the scanning problem, they resolved my problem from a remote location. Item resolved with in 4 min. Great turn around between answering trouble call and resolution. (9/14/14 --David W)
    I like working with Derek as he is very patient with me when he tells me to do something with the printer to program the wireless. Also I like working with somebody who is local. I don't hesitate to call Derek when I have a problem with the computer. Thanks for a great job of communicating with me. (10/11/14 -- Janet C)
    Thanks for great service from your company. I was more than pleased with Derek who is very professional, answered my questions regarding my computer issues. In the future I will give the name of your company to those who have computer problems. (10/22/14 --Kathy J)
    The Tech Doctors always come through for me with a quick turn around in hearing back from them. They are not only helpful but resonable in price and they like their business name says it--the Tech Doctors. I find them very helpful as well as knowledgeable. May God continue to bless you both and your business!!! (10/22/14 --Mary M)
    Derek of Tech Doctors was able to quickly go through my computer to check for any serious challenges. I had been told that I needed a complete "cleaning" by an online group. This turned out to be a total hoax! They wanted a FORTUNE to do this "cleaning. "Thank goodness for Derek and Tech Doctors! I can breathe more easily knowing I'm okay and I don't have any challenges with my system. (10/24/14 -- Chuck L)
    Tech Doctors does our work remotely. I've used them several times now and have been very pleased. (10/29/14 -- JaNan C)
    They are great (10/30/14 -- Mary H)

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    • Why choose Tech Doctors?

    The owners of Tech Doctors are the ones who will answer your phone call, e-mail, or chat request. We wrote this website. We will be the ones to work with you to resolve your technical issues. We are committed to your satisfaction! We take the time to fully understand your concerns and confirm they are resolved. We offer a variety of service options to maximize your productivity. We are reachable before, during, and after service is completed.

    Both owner-operator partners bring with them numerous years of unique I.T. experience from a variety of sources including computer repair shops, an internet service provider (ISP), contracting work, on-site work, business & residential support, and a variety of clients. Both owners are competent repair technicians and are in the top of their field for hardware and software support. We realize that Rochester has many repair shop choices but will do what we can to gain your long-lasting confidence and support.

    We reduce part costs as much as possible and take very little profit. We encourage clients to purchase or bring their own parts. We work with vendors who accept returns as often as possible and we look for reasonable warranty periods on the parts we purchase.

    Want to read more about our history? Take a look to the right!

    Who we are

    • Photo: Derek Salsbery

      Derek Salsbery

      Prior to launching Tech Doctors, Derek operated A+ Affordable Computer Repair from 2000 to 2013. He carries a plethora of experience and is willing to travel down uncharted technical territory to help a client. Derek has been employed by IBM, Charter Communications, and WorldWide Tech Services and has 7 technical certifications.

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