Telephone: 507-316-0123

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    Service was excellent and timely. Easy to get hold up for followup questions and problems. (5/7/14 --Bill O)
    Available, pleasant, thorough!! (5/15/14 -- Rozella P)
    Always satisfactory service. (6/6/14 -- Gretchen M)
    Received great communication and flexibility from a professional Derek @ but then he charged me $30 even though I fixed problem. I appreciate the time and help, I feel that with more experience (with printers) he could have identified the issue in 3 minutes - which would have well been worth the $30 for me. (6/28/14 -- Christian M)
    I am happy to say it was a positive experience and our computer's security system (Malwarebytes Anti-Malware) is working appropriately and my husband and I are completely happy with the outcome. Thanks for your prompt response and taking care of the problem. (7/8/14 -- Mary M)
    Very satisfied. (8/5/14 -- Mary H)
    I recently moved and had to have my system reinstalled. TD did a very good job. (8/18/14 -- James E)
    Work was done fast & door to door service will use again (9/4/14 --Kim A)
    I explained the scanning problem, they resolved my problem from a remote location. Item resolved with in 4 min. Great turn around between answering trouble call and resolution. (9/14/14 --David W)
    I like working with Derek as he is very patient with me when he tells me to do something with the printer to program the wireless. Also I like working with somebody who is local. I don't hesitate to call Derek when I have a problem with the computer. Thanks for a great job of communicating with me. (10/11/14 -- Janet C)
    Thanks for great service from your company. I was more than pleased with Derek who is very professional, answered my questions regarding my computer issues. In the future I will give the name of your company to those who have computer problems. (10/22/14 --Kathy J)
    The Tech Doctors always come through for me with a quick turn around in hearing back from them. They are not only helpful but resonable in price and they like their business name says it--the Tech Doctors. I find them very helpful as well as knowledgeable. May God continue to bless you both and your business!!! (10/22/14 --Mary M)
    Derek of Tech Doctors was able to quickly go through my computer to check for any serious challenges. I had been told that I needed a complete "cleaning" by an online group. This turned out to be a total hoax! They wanted a FORTUNE to do this "cleaning. "Thank goodness for Derek and Tech Doctors! I can breathe more easily knowing I'm okay and I don't have any challenges with my system. (10/24/14 -- Chuck L)
    Tech Doctors does our work remotely. I've used them several times now and have been very pleased. (10/29/14 -- JaNan C)
    They are great (10/30/14 -- Mary H)

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  • Why choose Tech Doctors?

    The owner of Tech Doctors, Derek Salsbery, is the one who will answer your phone call, e-mail, or chat request. I will be the one to work with you to resolve your technical issues. I am committed to your satisfaction! I will take the time to fully understand your concerns and confirm they are resolved. I offer a variety of service options to maximize your productivity. I am reachable before, during, and after service is completed.

    I bring with me numerous years of unique I.T. experience from a variety of sources including computer repair shops, an internet service provider (ISP), contracting work, on-site work, business & residential support, and a variety of clients.  I realize that Rochester has many repair shop choices but will do what I can to gain your long-lasting confidence and support.

    I reduce part costs as much as possible and take very little profit. I encourage clients to purchase or bring their own parts. I work with vendors who accept returns as often as possible and I look for reasonable warranty periods on the parts I purchase.

    Want to read more about Tech Doctors history? Take a look to the right!

    • Photo: Derek Salsbery

      Derek Salsbery

      Prior to launching Tech Doctors, I operated A+ Affordable Computer Repair from 2000 to 2013. I carry a plethora of experience and I am willing to travel down uncharted technical territory to help a client. I have been employed by IBM, Charter Communications, and WorldWide Tech Services and have 7 technical certifications.

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